Privacy Policy

Introduction

Zonder Studios Inc. ("us", "we" or "our") operates https://zonderapp.com (the "Site") and the “Zonder” mobile application (the “App”, and collectively “Zonder”).

We are providing this privacy policy because we believe our consumers should clearly understand how their personal information and data is collected and used.

This Privacy Policy covers our treatment of information that can be used to individually identify a person ("Personal Data"), which includes data and information that we gather through our Services, but not to the practices of companies we don't own or control, or people that we don't manage.

This Privacy Policy covers our processing of Personal Data that we gather when you are accessing or using our Services, but not to the practices of companies we don't own or control, or people that we don't manage. As used in this Privacy Policy, "Personal Data" means any information that can be used to individually identify a person, and "processing" generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.

We gather various types of Personal Data from our users, as explained in more detail below, and we use this Personal Data internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Data with third parties, but only as described below.

Zonder Studios Inc. may be the controller of your Personal Data processed in connection with the Services. If you have any questions about this section or whether any of the following applies to you, please contact us at team@zonderapp.com.

We use your Personal Information only for providing services and improving Zonder. By using Zonder, you agree to the collection and use of information in accordance with this policy.

Privacy Policy

Zonder collects information from our users for the purpose of offering our services and improving our products. The information that we collect includes, but is not limited to:

Location Data (including latitude, longitude, altitude, speed, and heading.)Device Information (device make, model and operating system version)

  • Time and time zone information

  • User Preferences

  • Usage and Activity information within Zonder

  • Web Browser Information

  • IP Addresses

  • Page View Statistics

  • Cookies

  • Log Data

Additionally we may also collect the following information from you

  • First and Last Name

  • Profile Picture

  • Email Address

  • Metro Area

We do not collect any of the categories of sensitive user data below:

  • Race of Ethnicity

  • Political Opinions

  • Religious Beliefs

  • Trade Union Memberships

  • Genetic or Biometric Data

  • Health or Mortality

  • Sexual Orientation

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Personal Data Usage

Zonder uses your Personal Data to offer our services, including location data to provide awards or credit for visiting various locations and allowing you to participate in our game. We may also process User Preferences to offer the best recommendations for each individual user.

We may also use Personal Data, including email addresses, to contact you about important updates and announcements from Zonder.

Personal Data Sharing

Zonder uses your Personal Data to offer our services, including location data to provide awards or credit for visiting various locations and allowing you to participate in our game. We may also process User Preferences to offer the best recommendations for each individual user.

We may also use Personal Data, including email addresses, to contact you about important updates and announcements from Zonder.

Consumer Control over Personal Data

We may share your User Information and Personal Data with our location partners, including Radar Labs, Inc. to provide you with the benefits of their location databases and features. Zonder’s primary location collection feature requires the use of Radar’s third-party location database in order to provide users with over 100 million collectible places in 150 countries worldwide.

Zonder may also share your information with email marketing providers, hosting service providers, and analytics service providers such as Google Analytics.

From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

We may anonymize your Personal Data so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.

Residents of the European Union (EU)

If you are a resident of the European Union ("EU"), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the "GDPR") with respect to your Personal Data, as outlined below.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please contact us at team@zonderapp.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.

  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.

  • Erasure: You can request that we erase some or all of your Personal Data from our systems.

  • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.

  • Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes.

  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

  • Right to File Complaint: You have the right to lodge a complaint about Company's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

Deleting your information

If you'd like us to delete your Account, please use the “Delete Account” function available located in the in-app Settings screen. Upon receiving a deletion request, Zonder will use reasonable efforts to delete your information, however please note that information may not be deleted immediately from our back-up systems. We'll aim to initiate the deletion process immediately after your request. This process can take up to 2 months from the time of deletion. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or protocol failures may cause delays in the processes and time frames noted in this policy. We will attempt remediate such issues as promptly as possible.

Changes

We may make changes to this Privacy Policy at our sole discretion from time to time. When we do, we will revise the "last updated" date given below. It is your responsibility to review this Privacy Policy frequently and to remain informed of any changes. The then-current version of this Privacy Policy will supersede all earlier versions. You agree that your continued use of the Services after such changes have been published to will constitute your acceptance of the revised Privacy Policy.

Last updated: July 29, 2024

Contact Us

If you have any questions about this Privacy Policy, please contact us at team@zonderapp.com.